Incident Pages

Tech Support Prime – Global Network & System Status

Tech Support Prime - Global Network Hub

We do monitoring using three geo located monitoring service including our in house product HyperBot

Monitoring Locations

For all Global Incident Alerts please consider checkingGlobal Incident Alerts Page
At Tech Support Prime we continuously monitor our servers and related addon services 24x7x365. In case of any issues we do notify our customers for the event on this page. If you are experiencing any issues not listed here please get in touch with our support team and update them so that they can investigate further. 

Global DC Locations

Current System & Server Status

Systems Are Operational – Details Listed Below!

LEGEND

Current Announcements - Issues Impacting Services

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Connect With Us

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Tech Support Prime
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Contact Us

+1 424-425-0475 crm@techsupportprime.com

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Tech Support Prime – Incident Alerts

August 30, 2020

Incident: No Incidents Reported For Alpha Web Servers

Incident # - 1-000000

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September 26, 2020

Incident: Server Migration Updates | Affecting: CLOUD 110 | Location - USA

Incident # - 1-2692020
Incident Status - Migration Started
Start Date & Time
- 26-09-2020​ | 3:39 pm GMT
End Date & Time - | GMT
Event Details - Server Migration Updates | Affecting: CLOUD 110 | Location - USA

Issue Identified / Updates

Server Migration, As we informed has started on 26/Sep/2020 3:39 pm GMT, We need your full cooperation on this migration task and we are sorry for any inconvenience caused during this task.

Please find the incident details above, our support team will keep you updated about the latest news of system and network statuses from our network hub. Thank you for your help, support & understanding.

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March 10, 2020

Incident: Network Issue Reported By DC Technical Team | Affecting: SERVER 30 | Location - USA

Incident # - 1-1032020
Incident Status - Issue Resolved
Start Date & Time
- 10-03-2020​ | 6:39 am GMT
End Date & Time - 10-03-2020 | 7:43 am GMT
Event Details - SERVER 30 – Network Issue Reported By DC Technical Team

Issue Identified / Updates

Please find the incident details above, our support team will keep you updated about the latest news of system and network statuses from our network hub.

Thank you for your help, support & understanding.

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October 22, 2019

Incident - TSP - Support Portal Maintenance | Affecting - Client Helpdesk | Location - Global

Incident # - 1-22102019
Incident Status - Issue Resolved
Start Date & Time
- 22-10-2019 | 06:25 PST
End Date & Time - 22-10-2019 | 07:10 PST
Event Details - TSP – Support Portal Maintenance Affecting – Client Helpdesk

Issue Identified / Updates

Please find the incident details above, our support team will keep you updated about the latest news of system and network statuses from our network hub.

Thank you for your help, support & understanding.

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December 6, 2018

Incident: Unexpected Server Quota Check | Affecting: CLOUD 31 | Location: USA

Incident # - 1-6122019
Incident Status - Issue Resolved
Start Date & Time
- 06-12-2018 | 5:10 am GMT
End Date & Time - 06-12-2018 | 5:17 am GMT
Event Details - Unexpected Server Quota Check

Issue Identified / Updates

Please find the incident details above, our support team will keep you updated about the latest news of system and network statuses from our network hub.

Thank you for your help, support & understanding.

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9

Get in Touch

Connect With Us

About us

Tech Support Prime
24x7

Contact Us

+1 424-425-0475 crm@techsupportprime.com

Powered by AWS Cloud Computing
Connect With Us

Call   +1 424-425-0475
Contact Us - Click Here

Helpdesk Solutions

Frontline Support
Tech Support Prime
Expert Attention
Chat & Ticket Helpdesk
Custom Plans

Our Services

Cloud Solutions & Consultancy
Advanced DNS & DDoS Protection
Advanced Shared Hosting Solutions
Website & Application Development
WordPress Malware Cleanup & Security



Powered by AWS Cloud Computing

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